Paying bills or mailing a check

There are two ways to send payments: you can directly transfer the money into your payee’s bank account with their account and routing number, or you can send a payment with our bill pay service. 

How to pay billers 

1. Log in to Azlo on the web. 
2. Click or tap the Move money button.
3. Select "Pay a bill," and then select a biller or add a new biller.  
4. Enter the amount of your payment, and the date you'd like the payment to arrive.
5. Confirm and send the payment. 

How to mail a check

On the web 

1. Log in to Azlo. 
2. Select the Move Money button.
3. Select "Pay a Contact." 
4. Select the contact you'd like to pay or add a new contact. 
5. Select "Mail a check." If you haven't added a mailing address for this contact yet, you'll be prompted to do that now. 
6. Enter the amount of the payment and schedule the arrival date. 
7. Confirm and send the payment. 

With our mobile app 

1. Log in to Azlo. 
2. Select the Move Money button.
3. Type the name of the person you'd like to pay and select "Add contact." 
4. Enter their name and mailing address, then save the contact
5. Select "Mail a check." 
6. Enter the amount of the payment and schedule the arrival date. 
7. Confirm and send the payment.

How are payments sent, and how long do they take?  

• If your payee is part of our bill pay provider’s electronic network, the payment will be sent electronically.
• If your payee isn’t part of our bill pay provider’s electronic network, the payment will be sent as a mailed check.
• Electronic payments will arrive within 4-5 business days. 
• Mailed checks will arrive within 7 business days.  
• Payments scheduled after 3:00pm ET (6:00pm PT), weekends or holidays will take longer.

Are there any limits? 

• There’s a limit of $10,000 per payment. That's it; there aren't any daily or weekly limits. 

Payments vs. personal checks

• Azlo doesn't offer personal checks, and if you get checks printed elsewhere with your Azlo account and routing number, they won't work. Also, some companies will attempt to process payments with your account and routing number as eChecks, which are not supported. 
• Mailed checks (which are sent by our bill pay partner) and payments are often a good alternative.
• One key difference is that with personal checks, the funds aren't withdrawn until the person you're paying cashes the check. With bill pay checks, the funds are withdrawn as soon as the check is sent—which makes accounting a little easier and ensures the check won't bounce for insufficient funds. 

Prohibited payments 

Our bill pay service cannot be used for tax payments, court-ordered payments, or international payments.