When you use Stripe Atlas to form your company, you’ll be connected to various partners and benefits including a referral to create an Azlo bank account. The account can then be used to receive deposits from Stripe for payments processing; you can also use it for other business banking purposes.

What is Azlo?

If you haven’t heard of Azlo before, let us introduce ourselves. We specialize in offering functional, digital business banking to small business owners and entrepreneurs like you. We’re here to help you succeed, and we can’t wait to get started.

Our services are offered in partnership with BBVA USA, member FDIC.

Logging in

Once your Azlo account is opened, we’ll send you an email that will allow you to log in to Azlo and create a password. We’ll also ask you to enter a mobile phone number so we can send you security codes. If you have any trouble logging in, send us an email at support@azlo.com or give us a call at 844-295-6466.

After you’ve created a password, you can log in anytime from our sign-in page or with our mobile app.

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Getting started

As soon as your account is opened, you can log in and start using it.  There are a few ways to move money in.

  1. If you have another U.S. bank account, you can link it and transfer money into Azlo.
  2. You can also send transfers with third-party payment services like Stripe, Square, Transferwise, Xoom, Paypal, and others.
  3. You can accept domestic and international wires.
  4. Finally, you can deposit checks with our mobile app. Heads up: right now, we’re only able to process checks issued by U.S. banks.

Check out the linked articles for step-by-step guides, timelines, and more details on each of these options. If you have questions about the best way to fund your account, feel free to contact our team at support@azlo.com.

Your Azlo debit card

Your debit card will arrive about 7-10 business days after your account is approved. We’ll send it to your business address; once it arrives, you can activate it right away through our website or mobile app.

Frequently asked questions

How can I contact you?

You can reach our support team by emailing support@azlo.com or giving us a call at 844-295-6466.  Our phone lines are open from 9:30 am ET (6:30 am PT) time until 8:30 pm ET (5:30 pm PT) time Monday through Friday (except holidays).

Is there a minimum balance for my account?

Nope, your Azlo account doesn’t have a minimum balance. Of course, you’ll want to move some funds in so you can put your new account to use, but you don’t have to worry about minimum balance fees or other hassles from us.

How do I update my account information?

If you need to update any of the information on your account (address, legal name, business name, email, etc), please send an email to support@azlo.com or give us a call at 844-295-6466.

Do you charge account maintenance fees?

We don't charge overdraft fees, maintenance fees, minimum balance fees, or anything of the sort.

It is possible that you’ll be charged a fee by other businesses, however, when you use your Azlo account. For example, if you use an out-of-network ATM, the ATM owner will likely charge a fee.

What features does Azlo offer?

With Azlo, you can:

  • Create and send email invoices to your clients, and accept payments via your connected Stripe account, check, or interbank transfer.
  • Send payments to anyone in the U.S. with just their account and routing number.
  • Deposit checks with your phone.
  • Use your Azlo Visa debit card to make purchases anywhere Visa is accepted, and withdraw cash from 55,000 fee-free ATMs.

Can my co-founders access the Azlo account? 

You will be able to request access for any co-founders that are listed on your application after the Azlo account is approved. Find step-by-step instructions in this article: Sharing your Azlo account with a business partner

What ATMs can I use?

We partner with the Allpoint Network; any of their 55,000 ATMs will be entirely free to use. You can use their handy ATM locator to find the nearest in-network ATM.

Are my funds insured by the FDIC?

Yes, Azlo accounts are held by our partner, BBVA USA, Member FDIC. That means your deposits are insured up to the FDIC limit of up to $250,000 per depositor, per insured bank, for each account ownership category. Learn more at the FDIC website: https://www.fdic.gov/

Are there any common features you don’t offer?

Since our banking services are completely online, there isn’t a way to deposit cash directly into your Azlo account. We also don’t currently offer checkbooks or outgoing wire transfers—but you can send fee-free payments via interbank transfers.

How can I send money back to my local non-US bank account?

It’s not possible to transfer money internationally directly through Azlo, but you can use a third-party international transfer service like Xoom, Transferwise, or Currencies Direct. 

What are your security and privacy policies?

We’re glad you asked. Take a look at our security and privacy policy here.

 

More questions?

You can learn more about Azlo by searching these articles. Or, send us an email at support@azlo.com. We’re here to help.  

More details about Azlo and Stripe Atlas

Stripe Atlas is an independent third party and is not affiliated with Azlo; neither party is responsible for the other's programs or services. Your business bank account is provided by our partner BBVA USA and not Stripe.

Integration between Stripe and Azlo is in accordance with the authorization you provided Stripe to allow Stripe to initiate funds transfers and information sharing between your account at Stripe and your Azlo account held at BBVA USA. Please see the Stripe Atlas terms of service. If you wish to change this authorization, please contact Stripe directly atlas@stripe.com.

Fees, terms and account features are subject to change without notice.



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