Fraudulent debit card transactions

What is a fraudulent debit card transaction?

A fraudulent debit card transaction is any charge made using your debit card information by a merchant that you didn't provide your card number to. This can happen if your card information was compromised by a third-party, or if your card is lost or stolen.

What do I do if I see charges on my account I didn't authorize?

If you see charges on your account that you didn't make, please block your card right away and contact our customer support team

What happens next? 

Our disputes team will be in touch with you and we'll start a dispute on any transactions that are suspected to be fraud. If the transaction(s) took place using your card information, your compromised card will be canceled and a new card will be ordered for you. 

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