What is a fraudulent debit card transaction?
A fraudulent debit card transaction is any charge made using your debit card information by a merchant that you didn't provide your card number to. This can happen if your card information was compromised by a third-party, or if your card is lost or stolen.
What do I do if I see charges on my account I didn't authorize?
What happens next?
Our disputes team will be in touch with you and we'll start a dispute on any transactions that are suspected to be fraud. If the transaction(s) took place using your card information, your compromised card will be canceled and a new card will be ordered for you.